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TERMS OF USE (DEVICE & SOFTWARE)

Last Updated: October 6, 2025
Effective Date: October 6, 2025

PLEASE READ THESE TERMS CAREFULLY BEFORE USING YOUR PLAY SOLANA DEVICE. BY CLICKING “I AGREE,” OR BY INSTALLING, ACCESSING, OR USING THE DEVICE, ANY PRE-INSTALLED OR DOWNLOADED SOFTWARE, OR ANY RELATED SERVICES, YOU REPRESENT THAT YOU HAVE READ, UNDERSTOOD, AND AGREED TO BE LEGALLY BOUND BY THESE TERMS.

IF YOU DO NOT AGREE, DO NOT USE THE DEVICE. YOUR SOLE REMEDY IS TO CEASE USE AND, WHERE APPLICABLE, RETURN THE DEVICE IN ACCORDANCE WITH OUR TERMS OF SERVICE (SITE & STORE) AND YOUR STATUTORY RIGHTS. NO ADDITIONAL RIGHT OF RETURN IS CREATED BY THESE TERMS.

IMPORTANT DISCLAIMERS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW:
(a) THE SOFTWARE AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT GUARANTEES OF UNINTERRUPTED OPERATION, ERROR-FREE PERFORMANCE, OR COMPATIBILITY WITH ALL NETWORKS, CARRIERS, OR THIRD-PARTY CONTENT;
(b) YOU ARE RESPONSIBLE FOR BACKING UP YOUR DATA, AND PLAY SOLANA IS NOT RESPONSIBLE FOR LOSS, CORRUPTION, OR FAILURE TO STORE DATA;
(c) ACCESS TO THIRD-PARTY CONTENT, NETWORKS, OR SERVICES IS SUBJECT TO THEIR INDEPENDENT TERMS AND IS OUTSIDE PLAY SOLANA’S CONTROL; AND
(d) ALL RISKS OF USE, INCLUDING RISKS OF DATA LOSS, SERVICE INTERRUPTION, AND FAILURE OF THIRD-PARTY CONTENT OR NETWORKS, REST SOLELY WITH YOU, WITHOUT PREJUDICE TO YOUR NON-WAIVABLE STATUTORY RIGHTS.

These Terms of Use (“Terms” or this “Agreement”) are a legal agreement between you (“User” or “you”) and Play Solana LTD, a company incorporated in Ras Al Khaimah Digital Assets Oasis (RAK DAO), United Arab Emirates, with its registered office at RAK DAO Business Centre, Al Rifaa, Sheikh Mohammed Bin Zayed Road, Ras Al Khaimah, United Arab Emirates (“Play Solana”, “we”, “us”, or “our”).

These Terms govern your use of the Device and the Software (each as defined below) and any related Services provided by Play Solana in connection with the Device.

THE DEVICE HARDWARE IS SOLD; THE SOFTWARE IS LICENSED, NOT SOLD. This Agreement does not govern purchases, deliveries, or payments for the Device itself, which are subject to the separate Terms of Service (Site & Store).

The following policies form part of these Terms by reference and must be read together with them: the Privacy Policy, the Warranty Policy, the Regulatory Compliance and Security Update Policy, the Open-Source Notices, and the Notice and Action Mechanism (EU Digital Services Act) and DMCA Notice.

All referenced documents are available exclusively at playsolana.com/compliance, which serves as the central repository for Play Solana’s legal, warranty, regulatory, and compliance information. For hardware warranty claims, see playsolana.com/psg1-warranty. For privacy-related inquiries, contact legal@playsolana.com.

1. ACCEPTANCE AND SCOPE

1.1 Acceptance. By clicking “I Agree” on the Device or by using the Software or Services in any manner, you accept and agree to be bound by these Terms. IF YOU DO NOT AGREE, DO NOT USE THE DEVICE.

1.2 Scope. These Terms apply to your use of the Device, the Software, and the Services provided by Play Solana in connection with the Device. The policies listed above are incorporated into these Terms. In the event of any conflict, these Terms prevail unless another document expressly states otherwise.

1.3 No Processing Before Acceptance. Play Solana does not process personal data until you have accepted these Terms together with the Privacy Policy on the Device. Pre-acceptance choices such as language or region are processed locally without transmission to Play Solana.

1.4 Age Requirement. YOU MUST BE AT LEAST THIRTEEN (13) YEARS OLD TO USE THE DEVICE. IF YOU ARE UNDER THIRTEEN, YOU MAY NOT USE THE DEVICE. Where mandatory local law sets a higher digital age of consent, such higher age applies and the Device may not be used below that threshold.

1.5 Territorial Availability. Features, functions, and Services may vary by jurisdiction and may be unavailable or restricted where prohibited by applicable law, including sanctions and export-control regimes.

1.6 Amendments. We may modify these Terms from time to time. If a change is material, we will notify you in a durable medium (on-device notice and/or email) at least thirty (30) days before it becomes effective for existing users. If you do not agree to the revised Terms, you may cease using the Device and Services and exercise any statutory remedies available to you under applicable law, and may require renewed acceptance. The “Last updated” line above reflects the effective date.

1.7 Consumer Rights. Nothing in these Terms excludes or limits your non-waivable consumer rights under mandatory law, including but not limited to Directive (EU) 2019/770 (digital content and services), Directive (EU) 2019/771 (sale of goods with digital elements), the UK Consumer Rights Act 2015, the Brazilian Consumer Defence Code (Law 8.078/1990), and the U.S. Magnuson-Moss Warranty Act.

1.8 Entire Agreement. These Terms and the incorporated policies constitute the entire agreement between you and Play Solana regarding use of the Device, Software, and Services, and supersede any prior or contemporaneous terms on the same subject.

2. DEFINITIONS

2.1 “Device” means the Play Solana PSG1 hardware console that you purchased or otherwise lawfully obtained, together with the official components, accessories, packaging, and documentation supplied by Play Solana.

2.2 “Software” means the operating system, firmware, pre-installed applications, user interfaces, security components, and any updates or patches that Play Solana makes available for the Device.

2.3 “Services” means the online or connected features, integrations, support channels, or cloud-based functionalities that Play Solana provides in connection with the Device or the Software.

2.4. “Wallet” means the hardware-based wallet functionality embedded in the Device by Play Solana, which enables secure generation, storage, and use of cryptographic keys for On-Chain Interactions. Certain interface or application elements may rely on third-party components, which remain subject to the independent terms and privacy notices of their providers. Play Solana does not act as a custodian and does not generate, store, or recover private keys, seed phrases, or wallet credentials on your behalf.

2.5 “Third-Party Content” means applications, games, software, digital assets, or other materials provided by third parties and made available for use on the Device, whether through Play Solana-curated channels or by direct installation by the User.

2.6 “Publisher” means any developer, person, or entity that makes available Third-Party Content for use on the Device.

2.7 “Privacy Policy” means the Play Solana policy describing personal-data processing in connection with the Device, available at playsolana.com/compliance.

2.8 “Warranty Policy” means the Play Solana policy describing statutory and commercial warranty rights for the Device, available at playsolana.com/psg1-warranty.

2.9 “Updates” means software releases provided by Play Solana to improve security, fix bugs, maintain compliance, or enhance features, including mandatory patches required to keep the Device secure and compliant.

2.10 “User Data” means information generated or provided by the User through use of the Device or Software, including configuration data, preferences, diagnostic data where the User has opted in, and personal data as defined by applicable law.

2.11 “Biometric Data” means biometric templates used solely for local authentication on the Device and never transmitted to Play Solana.

2.12 “Export Controls and Sanctions Laws” means all applicable export, re-export, transfer, customs, and sanctions laws and regulations in jurisdictions where the Device is made available, including those of the United States, the European Union, the United Kingdom, the United Nations, the United Arab Emirates, the People’s Republic of China, Japan, Singapore, Hong Kong, Brazil, and India.

2.13 “On-Chain Interaction” means any transaction, call, or activity executed on a blockchain or distributed ledger that is initiated from or through the Device, whether via the Wallet or other Third-Party Content.

2.14 “Notice and Action Mechanism” means the reporting channel for alleged illegal or infringing content under the EU Digital Services Act, accessible at playsolana.com/compliance.

2.15 “DMCA Notice” means Play Solana’s notice and takedown mechanism under the U.S. Digital Millennium Copyright Act (17 U.S.C. §512), including Designated Agent details provided at playsolana.com/compliance.

3. LICENSE GRANT AND RESTRICTIONS

3.1 License Grant. Subject to your ongoing compliance with these Terms, Play Solana grants you a limited, personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to install, access, and use the Software solely on the Device that you own or control and strictly for your personal, lawful, and non-commercial purposes. The Software is licensed only as embedded for use on the Device and may not be used on emulators or on any other hardware except as expressly permitted by Play Solana in writing.

3.2 Ownership. THE SOFTWARE IS LICENSED, NOT SOLD. All right, title, and interest in and to the Software and the Services (including all updates, modifications, and derivative works) remain with Play Solana and its licensors. Except for the limited license granted in this Section, no rights are granted to you, whether by implication, estoppel, exhaustion, or otherwise, under any intellectual-property rights of Play Solana or its licensors.

3.3 Permitted Use. You may use the Software on the Device in accordance with these Terms and the accompanying documentation and may make one backup copy solely for personal archival or disaster-recovery purposes, provided that such copy is not installed or used on any other device, remains subject to these Terms, and is destroyed upon disposal or transfer of the Device. YOU ARE RESPONSIBLE FOR BACKING UP YOUR DATA; PLAY SOLANA SHALL NOT BE RESPONSIBLE FOR LOSS OR CORRUPTION OF DATA EXCEPT WHERE SUCH EXCLUSION IS PROHIBITED BY LAW.

3.4 Restrictions. You shall not, and shall not permit any third party to: (a) copy, reproduce, modify, adapt, translate, distribute, publicly perform or display, or create derivative works of the Software; (b) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Software, except to the limited extent expressly permitted by applicable law notwithstanding this limitation; (c) remove, alter, or obscure any proprietary, safety, or legal notice; (d) rent, lease, lend, sell, sublicense, assign, transfer, time-share, host, or otherwise make the Software or any license key available to any third party; (e) use the Software in violation of applicable law, including Export Controls and Sanctions Laws; (f) interfere with, circumvent, or disable any security, telemetry-consent, regional, anti-tamper, or technical protection measure; (g) disable, block, or tamper with update, compliance, or integrity mechanisms; (h) publish or disclose performance or benchmark tests of the Software except to the extent permitted by applicable law; or (i) deploy or use the Software or Device in high-risk environments for which they are not designed, including medical devices, aviation or aerospace systems, military or defence systems, autonomous vehicles, critical infrastructure, or nuclear facilities. Any rights not expressly granted are reserved.

3.5 Third-Party Content. Rights to Third-Party Content are governed exclusively by the Publisher’s applicable terms and policies. Play Solana does not control, develop, endorse, or grant rights to Third-Party Content and is not responsible for such content, subject always to your non-waivable consumer rights. You are solely responsible for obtaining any third-party licenses, accounts, subscriptions, connectivity, and paying any associated fees or charges required to access Third-Party Content.

3.6. Wallet Integration. The Device includes a hardware-based Wallet implemented by Play Solana to enable secure On-Chain Interactions. Certain interface or application components may be provided by third parties, which remain subject to their own independent terms and privacy notices. PLAY SOLANA IS NOT A CUSTODIAN AND DOES NOT HOLD, CONTROL, OR RECOVER PRIVATE KEYS, SEED PHRASES, OR WALLET CREDENTIALS. You are solely responsible for safeguarding such credentials. Transactions initiated from the Device are signed locally within the secure hardware environment and then broadcast to decentralised networks outside Play Solana’s control. Such transactions may be irreversible once confirmed. The Wallet has been designed and implemented by Play Solana in accordance with recognised security standards, but no hardware or software environment can fully exclude the possibility of bugs, vulnerabilities, or operational failures. These risks are inherent to all security-oriented technologies and do not in themselves establish any defect or breach by Play Solana. Without limiting Section 7, Play Solana’s responsibility is strictly confined to ensuring the secure integration of the Wallet into the Device environment and to providing Device-level updates or integration adjustments within its control that are necessary to maintain the Device’s legal conformity. PLAY SOLANA SHALL NOT BE LIABLE FOR INHERENT RISKS, VULNERABILITIES, OR RESIDUAL FLAWS CHARACTERISTIC OF BLOCKCHAIN PROTOCOLS, CRYPTOGRAPHIC IMPLEMENTATIONS, OR THIRD-PARTY COMPONENTS.

3.7. Open-Source and Licensed Components. Certain components of the Software may be distributed under open-source or third-party licences. For those components, the applicable licence terms prevail over these Terms to the extent of any conflict. A current list of such components, including open-source and licensed elements (for example, components provided by Rockchip or equivalent vendors), is available at playsolana.com/compliance.

3.8 Updates. Updates form part of the Software and are licensed under these Terms unless an Update is accompanied by separate terms. Some Updates are mandatory to maintain security, interoperability, or legal compliance. FAILURE TO INSTALL MANDATORY UPDATES MAY RESULT IN REDUCED SECURITY, LOSS OF FUNCTIONALITY, OR NON-COMPLIANCE. YOUR STATUTORY RIGHTS REMAIN UNAFFECTED. The Device may download and install urgent security or compliance Updates automatically when connected to the internet. By using the Device, you consent to this mechanism. Play Solana may change, suspend, or remove features where reasonably necessary for security, compliance, or performance; where such change results in a material reduction of functionality, your statutory remedies under applicable consumer law remain unaffected (see Section 4).

3.9 Transferability. You may transfer the Device to another lawful user provided that you also transfer this Agreement, the transferee accepts these Terms before using the Device, and you retain no copies of the Software. Prior to transfer you must perform a factory reset and remove all personal data and accounts from the Device. Any transfer in violation of this Section is void.

3.10 Termination of License. The license remains in effect until terminated. Play Solana may suspend or terminate the license immediately if you materially breach these Terms or if suspension or termination is required by law, sanctions, or security reasons. Upon termination, you must cease all use of the Software and delete or destroy any copies in your possession, without prejudice to your statutory consumer rights. Enforcement measures may include remote disabling of Software features only to the extent permitted by applicable law and in accordance with Section 13.

3.11 Survival. Provisions concerning ownership, restrictions, open-source components, updates, warranty and disclaimers, limitation of liability, indemnification, export controls, acceptable use, and dispute resolution — as well as Sections 3.6, 3.12, and 3.13 — survive termination or expiration of this Agreement.

3.12 Connectivity, Networks, and Compatibility. The Software and Services may rely on third-party networks, ISPs, routers, app stores, CDNs, DNS, and other infrastructure not controlled by Play Solana. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAY SOLANA DOES NOT GUARANTEE UNINTERRUPTED OPERATION, ERROR-FREE PERFORMANCE, LATENCY, THROUGHPUT, OR COMPATIBILITY WITH ALL ROUTERS, NETWORKS, PERIPHERALS, OR THIRD-PARTY SOFTWARE. You are responsible for obtaining and maintaining adequate connectivity and paying any associated fees or charges. Service interruptions, outages, or quality degradation attributable to third-party networks or infrastructure are not the responsibility of Play Solana, without prejudice to your non-waivable statutory rights.

3.13 Beta or Pre-Release Features. From time to time, Play Solana may make available optional beta, preview, experimental, or pre-release features. Such features are provided AS IS and may be modified, suspended, or discontinued at any time. Your access may be conditioned on additional terms. Feedback provided in connection with such features may be used by Play Solana as set out in Section 8.9. This Section does not affect your statutory rights.

4. UPDATES AND CHANGES

4.1 Provision of Updates. Play Solana develops, publishes, and distributes software updates (“Updates”) for the Device in order to maintain security, ensure compliance, correct defects, and introduce improvements. Updates may include bug fixes, security patches, regulatory adjustments, performance enhancements, and new or modified features. All Updates are considered part of the Software and subject to these Terms unless expressly accompanied by separate terms.

4.2 Mandatory Updates. Some Updates are mandatory in order to maintain security, interoperability, or legal compliance. These may include security patches to address critical vulnerabilities, regulatory patches to comply with changes in law, and updates required to ensure safe battery management and energy compliance. FAILURE TO INSTALL MANDATORY UPDATES MAY RESULT IN THE DEVICE BECOMING LESS SECURE OR NON-COMPLIANT. YOUR STATUTORY RIGHTS REMAIN UNAFFECTED.

4.3 Automatic Updates. To protect the integrity of the Device and comply with applicable regulations, the Device may automatically download and install critical Updates when connected to the internet, but only where strictly necessary to maintain security, safety, interoperability, or compliance with applicable law. Play Solana will notify you in a durable medium of the nature, purpose, and timing of such mandatory Updates. By using the Device, you consent to this mechanism, without prejudice to your statutory rights. Users will be informed in advance, where feasible, of the purpose and expected impact of critical Updates.

4.4 Optional Updates. Play Solana may also provide optional Updates, including performance upgrades and new features. You may choose whether or not to install such optional Updates, although declining them may reduce or limit functionality.

4.5 Lifecycle Support. Play Solana maintains a lifecycle policy describing the period during which the Device will receive security and regulatory Updates. This policy is published at playsolana.com/compliance and may vary by model, region, and regulatory obligations.

4.6 Material Reduction of Functionality. If an Update materially reduces the overall functionality of the Device compared to what was expressly represented at the time of sale, you may be entitled to statutory remedies under consumer law, including Directive (EU) 2019/770, Directive (EU) 2019/771, the UK Consumer Rights Act 2015, and the Brazilian Consumer Defence Code. Remedies may include repair, replacement, price reduction, or termination of the contract, as provided by law.

4.7 Battery and Sustainability Compliance. In the European Union, Play Solana complies with Regulation (EU) 2023/1542 on Batteries and Waste Batteries, which imposes requirements relating to durability, removability, replaceability, and performance of batteries. Updates may be delivered where necessary to ensure ongoing conformity with this Regulation and with associated obligations regarding sustainability and environmental protection.

4.8 No Waiver of Rights. Nothing in this Section affects your mandatory rights as a consumer under applicable law.

5. SECURITY AND BIOMETRIC FEATURES

5.1 Security Architecture. The Device incorporates layered technical and organisational measures to protect its integrity and the confidentiality of User Data. These include secure boot mechanisms, device-level encryption, cryptographic verification of Updates, hardware-based trusted execution environment (TEE), and secure elements (SE).

5.2 Biometric Authentication. The Device may provide authentication features using biometric methods, such as fingerprint or facial recognition. Biometric Data is processed exclusively on the Device and is never transmitted to Play Solana or third parties. Biometric templates are encrypted and stored in secure storage. When the Device is reset to factory settings, all Biometric Data is irreversibly deleted.

5.3 Credential Security. You are responsible for safeguarding the credentials used to access the Device, including PINs, passcodes, and biometric unlock features. Play Solana is not responsible for any loss or damage arising from your failure to protect such credentials, except where such exclusion is prohibited by law.

5.4 Diagnostics and Telemetry. The Device may generate diagnostic and telemetry information to improve performance and identify issues. Such data is transmitted to Play Solana only if you expressly opt in, and is processed in accordance with the Privacy Policy. Diagnostic data is never used for advertising, profiling, or marketing. Declining optional diagnostics/telemetry does not reduce core functionality of the Device or Software, except for remote troubleshooting features that depend on such data.

5.5 Integrity Controls. Play Solana may restrict, disable, or block access to code, software, or content that threatens the security or integrity of the Device, the Software, or the Services. This may include malware, tampered firmware, or applications known to compromise security.

5.6 Vulnerability Disclosure. Play Solana operates a coordinated vulnerability disclosure programme. Users, developers, and security researchers may report suspected vulnerabilities at playsolana.com/psirt. Play Solana commits to handling such reports responsibly and in accordance with applicable law.

5.7 Regulatory Compliance. The Device is designed to comply with applicable cybersecurity and product-safety frameworks, including the EU Cybersecurity Act, the UK Product Security and Telecommunications Infrastructure Act, and equivalent frameworks in other jurisdictions.

5.8 Residual Risk. NO TECHNOLOGY OR NETWORK CAN BE GUARANTEED TO BE COMPLETELY SECURE. BY USING THE DEVICE, YOU ACKNOWLEDGE AND ACCEPT THE EXISTENCE OF RESIDUAL RISKS INHERENT TO DIGITAL SYSTEMS, INCLUDING POTENTIAL VULNERABILITIES THAT CANNOT BE ENTIRELY ELIMINATED.

5.9 High-Risk Uses Prohibited. The Device and Software are not designed for, and must not be used in, environments where failure could result in personal injury, death, or catastrophic damage. This includes medical devices, aviation or aerospace systems, defence or military systems, nuclear facilities, autonomous vehicles, or other high-risk infrastructure. Any such use is entirely at your own risk and may be unlawful under applicable regulations.

6. PRIVACY AND DATA USE

6.1 No Processing Before Acceptance. Play Solana does not process personal data until you have accepted these Terms together with the Privacy Policy. Any configuration choices made before acceptance, such as language or region selection, are processed locally on the Device and are not transmitted to Play Solana.

6.2 Categories of Data Processed. After acceptance of these Terms, Play Solana may process data strictly limited to what is necessary to provide and support the Device, Software, and Services. Categories of data processed include: setup and account data such as device identifiers, model and serial numbers, region and configuration settings; configuration and preference data such as display, accessibility, or control settings; diagnostic and telemetry data, only if you have expressly opted in, including crash logs, performance metrics, and anonymised usage statistics; security and integrity data such as logs necessary to maintain secure boot, verify updates, and prevent malware; support data that you voluntarily provide when you contact Play Solana for assistance; and on-chain interaction data, consisting of transaction requests that are generated and signed locally on the Device and then broadcast via the Wallet or other third-party applications.

6.3 Biometric Data. Biometric Data, such as facial or fingerprint templates, is processed exclusively on the Device, is encrypted and stored in secure storage modules, and is never transmitted to Play Solana or any third party. Biometric Data is permanently erased when the Device is reset to factory settings.

6.4 Purpose Limitation. Personal data is processed solely for the purposes of enabling functionality, maintaining security, ensuring compliance with legal obligations, and providing support where requested. Play Solana does not process personal data for advertising, behavioural profiling, or marketing purposes.

6.5 No Sale of Data. PLAY SOLANA DOES NOT SELL, RENT, OR TRADE PERSONAL DATA.

6.6. International Transfers. Where User Data is transferred internationally, Play Solana applies safeguards consistent with applicable data-protection frameworks, including the use of Standard Contractual Clauses and adequacy decisions under the GDPR, the Brazilian LGPD, the California CCPA/CPRA, the Chinese PIPL, and the Indian DPDP Act. Play Solana does not transfer personal data to jurisdictions subject to comprehensive sanctions or embargoes, including the Russian Federation, Belarus, Iran, North Korea, Syria, or any other country restricted under Applicable Law.

6.7 Retention. User Data is retained only for as long as necessary to achieve the purposes for which it was collected, or for as long as required by applicable law or regulatory obligations. Once data is no longer required, it is securely deleted or anonymised.

6.8 User Rights. Depending on your jurisdiction, you may have rights to access, rectification, erasure, restriction of processing, objection to processing, and portability of your data, as well as the right to lodge a complaint with your data-protection authority. Play Solana provides mechanisms to exercise these rights in accordance with the Privacy Policy.

6.9 Privacy Policy. The Privacy Policy forms an integral part of these Terms and provides additional information regarding data processing, retention, security, and user rights.

7. THIRD-PARTY CONTENT AND WALLET INTERACTIONS

7.1 Third-Party Content. The Device may allow access to, interaction with, or installation of Third-Party Content. Such content is created, developed, operated, and provided by independent Publishers. PLAY SOLANA DOES NOT CONTROL, AUDIT, OR GUARANTEE THIRD-PARTY CONTENT AND IS NOT RESPONSIBLE FOR ITS LEGALITY, RELIABILITY, ACCURACY, OR SECURITY. Use of Third-Party Content is entirely at your own risk, subject always to your non-waivable consumer rights.

7.2 Publisher Terms. Third-Party Content is subject exclusively to the Publisher’s applicable licence terms, conditions, and privacy policies. Your use of such content constitutes your acceptance of the Publisher’s terms. Play Solana is not a party to those terms, does not provide support for Third-Party Content, and is not liable for failures, defects, or damages caused by such content.

7.3 No Endorsement. References, listings, or integrations of Third-Party Content within the Device, Software, or Services do not constitute or imply endorsement, sponsorship, partnership, or recommendation by Play Solana. The presence of links or integrations is for convenience only and does not transfer any responsibility for such content to Play Solana.

7.4. Wallet Integration. The Device integrates a hardware-based Wallet implemented by Play Solana to facilitate secure On-Chain Interactions. While Play Solana provides the underlying wallet logic and secure execution environment, certain interface or application features may rely on third-party components, which are subject exclusively to the independent terms and privacy notices of their providers. PLAY SOLANA IS NOT A CUSTODIAN AND DOES NOT PROVIDE, RECOVER, OR REPLACE PRIVATE KEYS, SEED PHRASES, OR WALLET CREDENTIALS. You are solely responsible for safeguarding such credentials. Transactions are signed locally within the Device and broadcast to blockchain networks beyond Play Solana’s control. Accordingly, Play Solana is not responsible for (i) wallet-level defects, outages, or vulnerabilities outside its hardware environment; (ii) failures, forks, reorganisations, or protocol-level events; (iii) smart-contract risks or failed transactions; or (iv) market volatility or tax consequences.

7.5. Play Solana’s Limited Responsibility. The Wallet is implemented as a hardware-based functionality by Play Solana, with certain interface or application components relying on third-party providers. PLAY SOLANA IS NOT A CUSTODIAN AND DOES NOT PROVIDE, RECOVER, OR REPLACE PRIVATE KEYS, SEED PHRASES, OR WALLET CREDENTIALS. Play Solana has designed and integrated the Wallet into the Device environment in accordance with recognised security and industry standards. However, all systems carry inherent risks of bugs, vulnerabilities, outages, or operational limitations. SUCH RISKS ARE CONSIDERED NORMAL CHARACTERISTICS OF THESE TECHNOLOGIES AND, BY THEMSELVES, DO NOT CONSTITUTE A BREACH OF THESE TERMS OR A DEFECT FOR WHICH PLAY SOLANA IS RESPONSIBLE. Play Solana is not responsible for bugs, outages, or vulnerabilities outside its hardware environment, nor for issues arising from third-party components or failures of blockchain protocols. Nothing in these Terms excludes or limits your non-waivable statutory rights concerning goods with digital elements under Directive (EU) 2019/771 or equivalent laws in other jurisdictions.

7.6 On-Chain Interactions. Transactions initiated through the Wallet or other applications on the Device are executed on decentralised blockchain networks outside Play Solana’s control. Such transactions are generally final and irreversible once broadcast and confirmed by the network. PLAY SOLANA DOES NOT CUSTODY DIGITAL ASSETS, DOES NOT VALIDATE OR GUARANTEE TRANSACTION CONFIRMATION, DOES NOT PROVIDE ROLLBACKS OR REFUNDS, AND IS NOT LIABLE FOR FORKS, SLASHING, REORGANISATIONS, NETWORK DELAYS, OR FAILED TRANSACTIONS. You are solely responsible for ensuring adequate backups, key management, and compliance with applicable laws.

7.7 Financial Disclaimer. PLAY SOLANA IS NOT A BANK, BROKER, DEALER, CUSTODIAN, EXCHANGE, PAYMENT SERVICE PROVIDER, INVESTMENT ADVISOR, OR INSURANCE PROVIDER. The Device, Software, and Wallet integration do not constitute financial services, custody, or investment advice. Nothing in these Terms, or in the Device, shall be interpreted as legal, tax, or financial advice. YOU ARE SOLELY RESPONSIBLE FOR ENSURING THAT YOUR USE OF THE WALLET AND ON-CHAIN INTERACTIONS COMPLIES WITH ALL APPLICABLE FINANCIAL, SECURITIES, TAX, AML/CFT, AND SANCTIONS LAWS IN YOUR JURISDICTION.

7.8. Restriction of Third-Party Content. Play Solana may, at its discretion and where required by law, export controls, sanctions, or security considerations, restrict, disable, or block access to Third-Party Content or to interface components of the Wallet that are provided by independent parties. Such measures do not affect the underlying hardware-based Wallet functionality implemented by Play Solana on the Device. Where restrictions materially impair the Device’s core functionality, your statutory remedies under applicable consumer law remain unaffected.

7.9 Consumer Rights. Nothing in this Section limits your mandatory rights as a consumer, including rights to conformity of goods with digital elements, remedies for lack of conformity, and protections under applicable digital-content legislation.

8. INTELLECTUAL PROPERTY RIGHTS

8.1 Ownership of Software and Services. The Device hardware is sold to you, but the Software and Services are licensed. All rights, title, and interest in and to the Software and Services, including but not limited to source code, object code, designs, interfaces, and documentation, remain the exclusive property of Play Solana and its licensors.

8.2 Trademarks. “Play Solana”, its logos, trade dress, product names, and all related marks are trademarks or registered trademarks of Play Solana. Third-party marks referenced in the Device or Services are the property of their respective owners. NO LICENCE OR RIGHT IS GRANTED TO YOU TO USE ANY PLAY SOLANA OR THIRD-PARTY TRADEMARK WITHOUT PRIOR WRITTEN CONSENT, EXCEPT AS PERMITTED BY APPLICABLE LAW.

8.3 Copyright. The Software, firmware, documentation, Device packaging, and associated works are protected by copyright and international treaties. UNAUTHORISED COPYING, REPRODUCTION, DISTRIBUTION, MODIFICATION, ADAPTATION, OR PUBLIC DISPLAY IS STRICTLY PROHIBITED, EXCEPT WHERE PERMITTED BY MANDATORY LAW.

8.4 Patents and Designs. The Device and Software may be protected by patents, utility models, and registered or unregistered design rights. Except as expressly granted under these Terms, no licence is conferred upon you under any Play Solana or third-party patent or design right.

8.5 Trade Secrets. The Software and certain Device components contain proprietary trade secrets of Play Solana and its licensors. You may not attempt to access, disclose, or misuse such trade secrets, except to the limited extent expressly permitted by law, including reverse-engineering rights provided under EU Directive 2009/24/EC or equivalent national legislation.

8.6. Third-Party Intellectual Property. Rights in Third-Party Content integrated with the Device, including applications, interfaces, or services used alongside the Wallet, remain with their respective owners. Your use of such Third-Party Content is governed exclusively by the applicable licence or terms of the relevant provider. Nothing in these Terms transfers or modifies those rights.

8.7 Open-Source Components. The Software may include components distributed under open-source licences. Where such licences apply, their terms prevail over these Terms in the event of any conflict. A current list of open-source components and their licences is available at playsolana.com/compliance.

8.8 Documentation. User manuals, regulatory notices, and technical documentation supplied with the Device are protected works and may be used only as necessary for lawful operation of the Device and in accordance with these Terms.

8.9 Feedback. If you submit feedback, suggestions, or ideas to Play Solana, you grant Play Solana a worldwide, perpetual, irrevocable, royalty-free, sublicensable, and transferable licence to use, adapt, and implement such feedback without obligation to you. THIS DOES NOT AFFECT YOUR MORAL RIGHTS WHERE THEY ARE NON-WAIVABLE UNDER APPLICABLE LAW.

8.10 Reservation of Rights. Except as expressly set out in these Terms, all rights are reserved by Play Solana and its licensors.

9. EXPORT CONTROLS AND SANCTIONS

9.1. Global Compliance. The Device, Software, and Services are subject to export controls, trade restrictions, and sanctions in multiple jurisdictions. These include, without limitation: the United States (Export Administration Regulations, International Traffic in Arms Regulations, OFAC sanctions, FinCEN rules); the European Union (Regulation (EU) 2021/821 on dual-use items, CFSP sanctions, Anti-Money Laundering Directives); the United Kingdom (Export Control Order 2008, OFSI sanctions, UK AML rules); the United Nations Security Council sanctions; the United Arab Emirates (federal and emirate-level laws, including RAK DAO regulations); the People’s Republic of China (Export Control Law, PIPL, and crypto regulations); Japan (Foreign Exchange and Foreign Trade Act, Payment Services Act, FSA rules); Singapore (MAS AML/CFT requirements, PSA framework); Hong Kong (SFC regulatory framework on virtual assets); Brazil (COAF regulations, LGPD overlap, and AML obligations); and India (DPDP Act, AML/CFT rules, and export regulations). Play Solana may update this list as legal frameworks evolve.

9.2. Restricted Jurisdictions and Parties. You represent and warrant that you are not located in, resident of, or acting on behalf of any jurisdiction subject to comprehensive sanctions, including but not limited to Russia, Belarus, Cuba, Iran, North Korea, Syria, Crimea, Donetsk, Luhansk, Myanmar, Venezuela, Sudan, South Sudan, and Afghanistan, as well as any other country or region designated from time to time by the United States (OFAC), the European Union, the United Kingdom, the United Nations Security Council, or the United Arab Emirates. You further represent that you are not identified on any denied-party list, restricted-party list, or other applicable government list of sanctioned individuals or entities.

9.3 Prohibited Uses. You may not use, export, re-export, transfer, or otherwise make available the Device, Software, or Services: (a) for military, defence, aerospace, or weapons-related purposes; (b) for the development, production, or use of nuclear, chemical, or biological weapons, or missile technology; (c) for unlawful surveillance or human-rights abuses; or (d) for terrorism financing, money laundering, or other activities prohibited by applicable law.

9.4. Crypto-Asset Regulations. Where the Device enables On-Chain Interactions, you are solely responsible for complying with Applicable Law governing the use of crypto-assets, including the EU Markets in Crypto-Assets Regulation (MiCA), the FATF Travel Rule, and national regimes in the United States, United Kingdom, United Arab Emirates, Singapore, Hong Kong, Japan, Brazil, and India. Play Solana does not monitor or restrict your blockchain activity, except where we are legally required to act by competent authorities. In such cases, Play Solana may implement technical or legal measures necessary to comply with binding orders, including restrictions on transactions or addresses expressly identified by regulators as sanctioned, unlawful, or high-risk.

9.5 Subsequent Transfers. If you resell, transfer, or export the Device, Software, or Services, you are responsible for ensuring that the transfer complies with all applicable export controls and sanctions.

9.6 Enforcement and Suspension. Play Solana may suspend, restrict, or terminate your access to the Device, Software, or Services if continued provision would breach applicable export or sanctions laws. Play Solana may require you to provide documentation or assurances of compliance. Play Solana may report suspected breaches to competent authorities where legally required.

9.7 Consumer Rights. Nothing in this Section affects your mandatory rights under consumer law, including rights to remedies for lack of conformity of goods with digital elements.

9.8 Survival. This Section survives termination or expiry of these Terms.

10. ACCEPTABLE USE

10.1 Lawful Use. You must use the Device, the Software, and the Services only for lawful purposes and in compliance with these Terms and all applicable laws and regulations. Any use that violates legal obligations or undermines the integrity, security, or lawful operation of the Device or Services is strictly prohibited.

10.2 Prohibited Conduct. Without limiting the generality of Section 10.1, You may not: (a) attempt to interfere with, disable, or bypass any security or technical-protection measures of the Device or Software; (b) introduce malware, malicious code, or harmful content into the Device, Software, Services, or connected networks; (c) engage in fraud, misrepresentation, or deceptive practices; (d) use the Device, Software, or Services to infringe, misappropriate, or otherwise violate intellectual property rights; (e) disseminate or access unlawful content, including but not limited to child sexual abuse material, terrorist content, or material that incites violence or hatred; (f) engage in harassment, stalking, abuse, or violations of privacy or data-protection rights; (g) use the Device for unauthorised commercial exploitation, including resale of software licences, unauthorised distribution of third-party content, or offering Device access as a paid service without Play Solana’s authorisation; (h) circumvent or attempt to circumvent restrictions on access to the Device, Software, or Services imposed by Play Solana, regulators, or competent authorities; (i) engage in prohibited on-chain activity, including transactions involving sanctioned addresses, mixers, tumblers, or services identified by regulators or competent authorities as high-risk; (j) use the Device in connection with unlawful surveillance, weapons development, or activities prohibited under applicable export-control or sanctions law; or (k) engage in any conduct that undermines or materially disrupts the lawful operation of the Device, Software, or Services, including but not limited to deliberate denial-of-service attacks, interference with update or support infrastructure, or attempts to disable Device security or integrity features.

10.3 Enforcement. Play Solana reserves the right to investigate suspected violations of this Section. Where Play Solana determines, in good faith, that a violation has occurred, it may take any lawful action it deems appropriate. Such actions include suspension or termination of access to the Software or Services, disabling of features, removal of content, referral to law enforcement authorities, and pursuit of legal remedies.

10.4 Reporting of Illegal Content. Illegal content, including child sexual abuse material and terrorist content, may be reported by Play Solana directly to competent law-enforcement or regulatory authorities, without prior notice to you, where such reporting is required or permitted by law.

10.5 Consumer Rights. Nothing in this Section excludes or limits your mandatory consumer rights, including rights to remedies for lack of conformity or unlawful exclusion of liability.

11. WARRANTY AND DISCLAIMERS

11.1 Preservation of Statutory Rights. Nothing in these Terms excludes or limits your non-waivable statutory rights under applicable consumer law, including Directive (EU) 2019/770 on contracts for the supply of digital content and services, Directive (EU) 2019/771 on the sale of goods with digital elements, the UK Consumer Rights Act 2015, the Brazilian Consumer Defence Code, and the U.S. Magnuson-Moss Warranty Act. These rights apply regardless of any commercial warranty offered by Play Solana.

11.2 Hardware Warranty. Play Solana warrants that the Device hardware will be free from defects in materials and workmanship under normal use during the applicable statutory period. In the European Union and the United Kingdom, this period is two years from the date of delivery. In the United States, Brazil, the United Arab Emirates, and other jurisdictions, the period is one year unless a longer period is required by local law. No commercial warranty is offered beyond what is strictly required by law, unless expressly provided in writing.

11.3 Scope of Hardware Warranty. This warranty covers only defects in manufacturing and materials existing at the time of delivery. It does not cover: (a) normal wear and tear; (b) damage caused by misuse, neglect, accidents, liquid contact, exposure to extreme environments, or physical impact; (c) installation of unauthorised software or hardware modifications; (d) use of the Device outside its intended consumer purpose; (e) damage caused by failure to install mandatory updates; or (f) consumables (including batteries, cables, or accessories) except to the extent required by law. Repairs performed by unauthorised service providers void this warranty, except where prohibited by law.

11.4 Battery Regulation Compliance. In the European Union, Play Solana complies with Regulation (EU) 2023/1542 on Batteries and Waste Batteries. This Regulation requires durability, removability, and availability of replacement parts. Your rights under this Regulation are preserved and cannot be waived. Play Solana does not guarantee unlimited availability of replacement batteries or parts beyond the legally required minimum period.

11.5 Software and Services Disclaimer. Except as required by mandatory law, the Software and Services (including updates) are provided “AS IS” and “AS AVAILABLE”, without warranties or conditions of any kind, whether express, implied, or statutory, including but not limited to merchantability, fitness for a particular purpose, satisfactory quality, quiet enjoyment, or non-infringement. PLAY SOLANA DOES NOT GUARANTEE: (a) that the Software, Services, or updates will meet your requirements; (b) that operation will be uninterrupted, secure, or error-free; (c) that defects will be corrected; or (d) that the Device will remain compatible with all future networks, protocols, standards, or third-party content. To the maximum extent permitted by law, all risks associated with use of the Software and Services remain with you.

11.6. Third-Party Content and Wallet. Play Solana is not responsible for the independent operation, security, interoperability, or roadmap of Third-Party Content, nor for interface or application components of the Wallet that are developed or maintained by third parties. Your rights and remedies concerning such Third-Party Content or components arise exclusively under the relevant provider’s terms and policies. PLAY SOLANA IS NOT A CUSTODIAN AND DOES NOT PROVIDE, RECOVER, OR REPLACE PRIVATE KEYS, SEED PHRASES, OR WALLET CREDENTIALS. The Wallet has been implemented by Play Solana as a hardware-based functionality integrated into the Device environment in line with recognised security standards. However, no hardware or software environment can fully exclude the possibility of bugs, vulnerabilities, or operational limitations. These risks are inherent to security technologies and do not, by themselves, establish any defect or breach by Play Solana. Play Solana’s responsibility is confined to the design, implementation, and maintenance of the Wallet within the Device environment to recognised industry standards, including the provision of Device-level updates or adjustments within its control necessary to maintain the Device’s legal conformity. Play Solana shall not be liable for bugs, vulnerabilities, outages, or failures inherent to blockchain protocols, attributable to third-party components, or resulting from protocol-level events such as forks, reorganisations, exploit events, or loss of digital assets.

11.7 Remedies. Where defects arise during the warranty period, your remedies include, at no cost to you, repair or replacement within a reasonable period and without significant inconvenience. If repair or replacement is impossible, disproportionate, or fails to bring the Device into conformity, you are entitled to a price reduction or termination of the contract, in accordance with applicable law. THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES FOR DEFECTS, WITHOUT PREJUDICE TO YOUR NON-WAIVABLE STATUTORY RIGHTS.

11.8 Geographic Variations. The scope and duration of your warranty rights may vary depending on your jurisdiction. National laws may grant you additional rights that cannot be excluded or limited by contract, and such rights shall apply in addition to this Section.

11.9. Entire Agreement on Warranties. The Warranty Policy, available at playsolana.com/psg1-warranty, forms part of these Terms and governs warranty coverage for the Device. In the event of conflict between these Terms and the Warranty Policy, the Warranty Policy shall prevail with respect to warranty matters. Your statutory rights remain unaffected. No oral or written statement by Play Solana, its distributors, or retailers creates additional warranties beyond those expressly set out in the Warranty Policy or these Terms, unless confirmed in writing and signed by an authorised representative of Play Solana.

12. LIMITATION OF LIABILITY AND INDEMNIFICATION

12.1 Non-Excludable Liability. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY WHERE SUCH EXCLUSION OR LIMITATION IS PROHIBITED BY LAW. This includes, without limitation, liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, wilful misconduct, and any liability that cannot be excluded under mandatory consumer-protection law, including rights to conformity of goods with digital elements under Directive (EU) 2019/771, the UK Consumer Rights Act 2015, and equivalent statutes in other jurisdictions.

12.2. Exclusion of Certain Damages. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PLAY SOLANA, ITS AFFILIATES, AND LICENSORS SHALL NOT BE LIABLE FOR: (a) INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES; (b) LOSS OF PROFITS, REVENUE, GOODWILL, DATA, BUSINESS OPPORTUNITIES, OR ANTICIPATED SAVINGS; (c) DATA LOSS, DATA CORRUPTION, FAILURE TO BACK UP OR RESTORE DATA, OR UNAUTHORISED ACCESS TO DATA OR DIGITAL ASSETS; (d) DAMAGES RESULTING FROM YOUR FAILURE TO INSTALL MANDATORY UPDATES; (e) DAMAGES ATTRIBUTABLE TO THIRD-PARTY CONTENT OR TO INTERFACE OR APPLICATION COMPONENTS OF THE WALLET PROVIDED BY THIRD PARTIES, OR TO FAILURES, DELAYS, FORKS, VULNERABILITIES, SECURITY INCIDENTS, OR OTHER BEHAVIOURS OF BLOCKCHAIN NETWORKS OUTSIDE PLAY SOLANA’S CONTROL; OR (f) DAMAGES CAUSED BY EVENTS BEYOND PLAY SOLANA’S REASONABLE CONTROL, INCLUDING FORCE MAJEURE, NATURAL DISASTERS, PANDEMICS, WAR, TERRORISM, SANCTIONS, EMBARGOES, TELECOMMUNICATIONS FAILURES, OR REGULATORY ACTIONS. THESE EXCLUSIONS APPLY EVEN IF PLAY SOLANA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR IF ANY REMEDY FAILS OF ITS ESSENTIAL PURPOSE.

12.3 Cap on Liability. Except where prohibited by law, Play Solana’s total aggregate liability for all claims, damages, and losses arising out of or relating to the Device, Software, Services, or these Terms, whether in contract, tort (including negligence), strict liability, warranty, or any other legal theory, SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU FOR THE DEVICE. This limitation does not apply where broader liability is mandated by law, including in relation to conformity of goods with digital elements, product safety, or non-waivable consumer rights.

12.4 Entire Risk of Use. TO THE MAXIMUM EXTENT PERMITTED BY LAW, YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK AS TO THE QUALITY, PERFORMANCE, SECURITY, INTEGRITY, AND RESULTS OF THE DEVICE, SOFTWARE, SERVICES, THIRD-PARTY CONTENT, AND ON-CHAIN INTERACTIONS RESTS WITH YOU. THIS ALLOCATION OF RISK IS AN ESSENTIAL ELEMENT OF THE BARGAIN BETWEEN YOU AND PLAY SOLANA.

12.5 Preservation of Statutory Rights. Nothing in this Section limits your statutory rights under applicable consumer-protection law, including rights to repair, replacement, price reduction, or termination of the contract in the event of non-conformity.

12.6 Indemnification by User. To the maximum extent permitted by law, you agree to indemnify, defend, and hold harmless Play Solana, its affiliates, officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, demands, damages, liabilities, costs, and expenses (including reasonable attorneys’ fees and investigation costs) arising directly from: (a) your breach of these Terms; (b) your unlawful, fraudulent, negligent, or wilful misuse of the Device, Software, or Services; (c) your violation of any applicable law, regulation, or third-party rights; or (d) your unauthorised or improper On-Chain Interactions. This indemnification obligation does not apply to the extent such claims arise from Play Solana’s gross negligence, wilful misconduct, or breach of its statutory obligations under mandatory consumer law. Where you are a consumer protected by mandatory law, this Section applies only to the extent permitted by such law.

12.7 Proportionality and Severability. Any exclusion, limitation, or indemnification under this Section shall apply only to the extent permitted by the governing law of your jurisdiction. If any provision is held invalid, the remainder shall remain in full force and effect.

12.8 Basis of the Bargain. You acknowledge that the exclusions, limitations, and indemnities set forth in this Section are fundamental to the allocation of risk in this Agreement and that the purchase price of the Device reflects this allocation.

13. TERMINATION AND SUSPENSION

13.1 Termination or Suspension by Play Solana. Play Solana may suspend, restrict, or terminate your rights under these Terms, including your licence to use the Software and Services, immediately and without prior notice, where reasonably necessary to protect security, ensure compliance with law, preserve the integrity of the Device or Services, or prevent material harm to Play Solana, its affiliates, or third parties. This includes, without limitation, circumstances where: (a) you materially breach these Terms; (b) you use the Device, Software, or Services for unlawful, fraudulent, or harmful purposes; (c) your use exposes Play Solana to legal, regulatory, reputational, or security risks; (d) provision of the Device, Software, or Services to you is prohibited under applicable sanctions, export controls, or other laws; (e) suspension or termination is required by a competent authority, court order, or regulator; or (f) you interfere with or attempt to disable security, update, or integrity mechanisms. Play Solana may also suspend access temporarily for scheduled or emergency maintenance, updates, or force majeure events.

13.2 Notice and Opportunity to Cure. Where reasonably practicable, and where suspension or termination is not required by urgent legal, regulatory, or security considerations, Play Solana shall provide you with prior notice in a durable medium, specifying the reasons for the suspension or termination and offering you a reasonable opportunity to remedy the breach. Play Solana is not required to provide notice where doing so would risk security, compliance, or enforcement action.

13.3 Effect of Termination. Upon termination of these Terms, your licence to use the Software and Services shall immediately cease. You must stop all use and delete or destroy any copies of the Software in your possession or control. Play Solana may, to the extent permitted by law, remotely disable or restrict Software features to enforce termination. Termination does not affect your ownership of the Device hardware, but the Device may lose access to Software or Services. YOU ACKNOWLEDGE THAT TERMINATION OR SUSPENSION MAY RESULT IN LOSS OF ACCESS TO DATA, CONTENT, OR WALLET INTERACTIONS STORED ON THE DEVICE OR THROUGH THIRD-PARTY CONTENT, AND PLAY SOLANA SHALL NOT BE LIABLE FOR SUCH LOSS, EXCEPT WHERE PROHIBITED BY LAW.

13.4 Termination by User. You may cease use of the Device, Software, or Services at any time. Termination by you does not entitle you to a refund, credit, or offset, except where required by mandatory consumer law or under the Terms of Services applicable to your purchase of the Device. Any obligations accrued before termination (including fees, indemnities, or compliance duties) shall survive termination.

13.5 Modification or Discontinuation of Services. Play Solana may modify, suspend, or discontinue Services, integrations, or features, in whole or in part, for business, technical, compliance, or legal reasons. Where such modification or discontinuation results in a material reduction of functionality of the Device compared to what was expressly represented at the time of sale, you may be entitled to statutory remedies under consumer law, including repair, replacement, price reduction, or termination of the contract. Otherwise, Play Solana shall have no obligation to maintain or continue providing any particular Service, integration, or feature indefinitely.

13.6 Survival. Termination, suspension, or expiry of these Terms shall not affect provisions relating to ownership of intellectual property, warranties and disclaimers, limitation of liability, indemnification, export controls and sanctions, acceptable use, governing law, dispute resolution, and any other provisions intended by their nature to survive. All such provisions shall remain in full force and effect notwithstanding termination.

14. GOVERNING LAW AND DISPUTE RESOLUTION

14.1 Governing Law. These Terms, and any dispute, controversy, or claim (contractual or non-contractual) arising out of or in connection with them, or with the Device, Software, or Services, shall be governed by and construed in accordance with the laws of the United Arab Emirates as applied in the Emirate of Ras Al Khaimah, without regard to conflict-of-law principles or rules that would require the application of another jurisdiction’s laws.

14.2 Consumer Jurisdiction. If you are a consumer, nothing in these Terms shall deprive you of the protection afforded to you by mandatory provisions of the law of your country of residence. You may bring proceedings in the courts of your residence, and Play Solana may bring proceedings against you only in those courts, unless you expressly agree otherwise in writing. This Section preserves your non-waivable consumer rights.

14.3 Business Users (Arbitration). If you are not a consumer, any dispute, controversy, or claim arising out of or in connection with these Terms, including their existence, validity, interpretation, performance, breach, or termination, shall be referred to and finally resolved by arbitration under the Rules of the Dubai International Arbitration Centre (DIAC), which Rules are deemed incorporated by reference into this clause. The seat of arbitration shall be Dubai, United Arab Emirates. The language of arbitration shall be English. The arbitral tribunal shall consist of one arbitrator, unless otherwise agreed. The arbitral award shall be final and binding, and judgment upon the award may be entered in any court of competent jurisdiction. Nothing in this clause prevents Play Solana from seeking urgent injunctive, conservatory, or equitable relief in any competent court, including measures to protect intellectual property, ensure compliance with export controls and sanctions, or safeguard the security and integrity of the Device or Services. For consumers, arbitration applies only to the extent permitted by mandatory law and does not exclude your right to bring claims in the courts of your residence.

14.4 United States Users (Arbitration and Class Waiver). If you are domiciled in the United States, any dispute, controversy, or claim arising out of or relating to these Terms shall be resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules. The arbitration shall take place in the county where you reside, unless otherwise agreed. To the maximum extent permitted by applicable law, YOU AND PLAY SOLANA EXPRESSLY WAIVE THE RIGHT TO BRING OR PARTICIPATE IN CLASS ACTIONS, CONSOLIDATED ACTIONS, OR REPRESENTATIVE PROCEEDINGS. This waiver does not prevent you from pursuing eligible claims in small-claims court. You may opt out of this arbitration agreement within thirty (30) days of accepting these Terms by sending written notice to Play Solana at the contact address published at playsolana.com/compliance. Play Solana will bear any arbitration filing fees in excess of the equivalent court filing fees, unless the arbitrator determines that your claim is frivolous or brought in bad faith. For consumers, this arbitration clause applies only to the extent permitted by mandatory law and does not exclude your right to bring claims in the courts of your residence.

14.5 Injunctive and Interim Relief. Nothing in this Section shall prevent Play Solana from seeking urgent injunctive, conservatory, or equitable relief in any court of competent jurisdiction where such relief is necessary to prevent irreparable harm, protect intellectual property, ensure compliance with export controls, or maintain security and integrity of the Device or Services.

14.6 Time Limits. To the maximum extent permitted by law, any claim or cause of action you may have against Play Solana arising out of or related to these Terms must be filed within one (1) year after such claim or cause of action arises, or it shall be permanently barred, unless a longer period is mandated by mandatory law.

15. MISCELLANEOUS

15.1 Assignment. You may not assign, delegate, or otherwise transfer your rights or obligations under these Terms, by operation of law or otherwise, without Play Solana’s prior written consent, and any attempt to do so without consent shall be void. Play Solana may assign, novate, or transfer its rights and obligations under these Terms, in whole or in part, in connection with a merger, acquisition, corporate reorganisation, financing, or sale of assets, or to any affiliate, provided that such assignment does not reduce your non-waivable statutory rights.

15.2 Severability. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court or authority of competent jurisdiction, that provision shall be enforced to the maximum extent permissible, and the remaining provisions shall continue in full force and effect. The parties further agree to replace any invalid or unenforceable provision with a valid and enforceable provision that most closely reflects the original intent.

15.3 Waiver. Failure or delay by Play Solana to enforce any right or provision under these Terms shall not constitute a waiver of that right or provision. Any waiver must be in writing and signed by an authorised representative of Play Solana, and shall not operate as a waiver of any future breach.

15.4 Third-Party Rights. Except as expressly provided by law, these Terms do not create any enforceable rights or remedies for any person other than the parties and their permitted successors and assigns.

15.5 Headings. Section and clause headings are included for convenience only and shall not affect interpretation or create substantive rights.

15.6 Language. These Terms may be translated into multiple languages. In the event of any inconsistency, ambiguity, or conflict between the English version and a translated version, the English version shall prevail and govern, unless applicable mandatory law requires otherwise. YOU ACKNOWLEDGE THAT YOU HAVE REVIEWED AND UNDERSTOOD THE ENGLISH VERSION, WHICH SHALL BE CONTROLLING IN ANY DISPUTE.

15.7 Notices. Notices to Play Solana under these Terms must be sent to the contact address published at playsolana.com/compliance. WARRANTY CLAIMS MUST BE SUBMITTED EXCLUSIVELY AT playsolana.com/psg1-warranty. Notices to you may be delivered via the Device interface, by email, push notification, or by any other durable medium permitted by applicable law. Electronic notices shall be deemed received when sent, unless evidence shows they were not delivered. You are responsible for maintaining current and accurate contact information.

15.8 Entire Agreement. These Terms, together with the incorporated policies (Privacy Policy, Warranty Policy, Regulatory Compliance and Security Update Policy, Open-Source Notices, and Notice and Action Mechanism / DMCA Notice), constitute the entire agreement between you and Play Solana regarding use of the Device, Software, and Services, and supersede all prior or contemporaneous agreements, representations, warranties, or understandings relating to the same subject matter, whether written or oral. No oral or written statements not expressly included in these Terms create binding obligations on Play Solana, unless confirmed in writing and signed by an authorised representative.

15.9 Survival. The provisions of these Terms relating to intellectual property, warranties and disclaimers, limitation of liability, indemnification, export controls and sanctions, acceptable use, governing law, dispute resolution, and any other provisions that by their nature are intended to survive termination or expiry shall remain in full force and effect.

15.10 Force Majeure. Play Solana shall not be responsible for any failure or delay in performance caused by events or circumstances beyond its reasonable control, including but not limited to natural disasters, acts of government, pandemics, strikes, labour disputes, war, terrorism, or interruptions of telecommunications, internet, or utility services, provided that Play Solana takes reasonable steps to mitigate the impact.